COVID-19 Updates

Services & Operations

Changes to Campus Services


Many campus services have resumed on-campus operations. However, many services and departments have changed their hours or require an appointment. We encourage you to contact the department or visit their website before visiting.

Campus remains closed to the general public. Most buildings are kept locked 24/7, but the following locations have limited access:

  • University Hall (University Avenue entrance)
  • Safety and Security Office (Highland Avenue entrance)
  • Acadia Students' Union has reopened Union Market weekdays from 11 a.m. - 5 p.m. Cajun's and Perkins will reopen soon.
  • Wheelock Dining Hall (for students in residence and employees whose duties require them to be on-site).
  • Campus Bookstore (open weekdays from 10 a.m. - 2 p.m., Wheelock Hall entrance. It continues to process online orders and they are being shipped for free within Canada.)
  • Beveridge Arts Centre, Technology Services (Main Street entrance. Hardware repair or service desk help only by appointment.)
  • Woodland Trails are now open, with social distancing measures required. The KC Irving Centre, Harriet Irving Botanical Gardens, and Acadia Community Farm remain closed.
  • Tower Skateboard and Basketball Park
  • Athletics Complex (appointments only), flo EV charging station, and Rail Trail through the Athletics Complex parking lot

Recent Service Updates

Student Accounts staff have returned to campus and you can continue to reach them by email and phone. If you require an in-person meeting with a Student Account representative, please contact student_accounts_mtg@acadiau.ca. You must have an appointment to visit.

The Registrar's Office is operating Monday-Friday, 8:30 a.m. - 4:30 p.m., but in-person service is available by appointment only. The primary and preferred means for responses and issuing of documents will be electronically. Please email registrar@acadiau.ca or submit a HUB request.

Technology Services is not open for drop-in help, but is accepting online requests for support weekdays from from 8:00 am – 4:00 pm. For the fastest support, please enter a ticket in HUB Service Portal at hub.acadiau.ca. If you have issues with HUB access, you may also send an email to helpdesk@acadiau.ca. If you require assistance with a computer or device, an appointment will be necessary. This can be organized via the HUB Service Portal.

If you discover a problem while teaching on campus, please call our office using the room’s service phone. If necessary, we will send a staff member with appropriate PPE to the classroom. If you encounter a problem while teaching online, please contact us and we will try to resolve the issue quickly.

The Library is now open for longer hours. You will request books and other materials online, and a librarian will retrieve it for you. You can also book individual study space online. Masks must be worn at all times in the library.

The loan period for all Acadia/Novanet checked out materials has been extended until September 30, 2020. Overdue notices will not be generated. Acadia will no longer charge fines for overdue items, except for high-demand items such as materials on course reserve.

A student and staff member confer at the Technology Services Help Desk.

Services Update

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