We are here to help. We provide confidential counselling services that can help students who are feeling worried, anxious or depressed, having relationship problems, addiction or academic concerns, or have experienced sexual violence.
Faculty and Staff can participate in the Employee and Family Assistance Program.
We use a Stepped Care 2.0 model of service delivery that strives to offer a 30-minute first appointment within 24 hours to create a plan based on student concerns and needs.
Your discussions with your counsellor and records of your appointments are confidential. Information will not be shared without your prior knowledge and written consent. There are limited circumstances where the law requires disclosure including situations such as child abuse, medical emergencies and threats of violence to oneself or others. It is also possible for records to be subpoenaed by a Court of Law.
If you need to cancel your appointment, please call us by 2pm the day before your scheduled appointment. To cancel a Monday appointment, please call by 2pm on Friday.
Confirmation of all appointments is required.
We are committed to providing all our students with exceptional care. When you fail to cancel or show up for your appointment, you prevent another student from being seen. Thank you for your consideration.
If you are feeling unwell you should stay home.
If you are worried that you are experiencing symptoms of COVID-19, please use the self-assessment tool provided by 811.
For all other health-related inquires clearly not related to COVID-19, students may contact the Student Health Centre or other Medical Centres.